29 docs tagged with "faq"

FAQ answer on installing third-party parental control apps on a student Chromebook, what UPrep tech support can and cannot troubleshoot, and how account choice affects reach.

FAQ answer explaining why Chromebooks are not recommended for Upper School students, who need Windows or Mac OS-X for more demanding apps.

FAQ answer explaining why the Macbook Neo is not recommended for either Middle School or Upper School students.

FAQ answer clarifying what Google Family Link controls do and do not carry over to a student's linked UPrep school account.

Points faculty to Schoology's help documentation for finding and accessing archived courses.

Points faculty to Schoology's help documentation for adding a section to a class.

FAQ answer directing families to Google's documentation for backing up a PC or Mac laptop using Google Drive with a UPrep email account.

Explains how faculty can become a Course Admin on a Schoology course, including who to contact if no admin remains.

FAQ answer pointing students to the IT Support article for changing a UPrep account password.

FAQ answer pointing to the IT Support article for connecting a device to WiFi on UPrep campus.

Points faculty to instructions for adding a Summer Grading Period so a course stays available for summer reading assignments.

Explains the difference between a Schoology Course Name (shared by every section) and a Section Name (unique per section), and shows where to edit each one.

Shows students the two places on Schoology that list upcoming due dates across every course - the To Do widget and the Calendar.

Explains Schoology's section linking feature — what it shares, what stays separate, and who can turn it on.

FAQ answer pointing to the IT Support article on printing documents on UPrep campus.

Shows faculty advisors how to use the Schoology Advisor Dashboard to check on an advisee's grades, attendance, and assignments.

Landing page listing frequently asked questions about student laptops and Chromebooks, covering passwords, WiFi, printing, backups, and parental controls.

Landing page linking to frequently asked questions about the Makerspaces.

Landing page linking faculty to the list of Schoology troubleshooting articles and frequently asked questions.

Landing page linking to frequently asked questions about Veracross for faculty.

Explains how faculty should manually update a Schoology course roster after a mid-year student schedule change in Veracross.

Shows faculty how to reorder or search their Schoology courses when the Courses menu only shows their first 12 courses.

Shows students how to reorder or search their Schoology courses when the Courses menu only shows their first 12 courses.

Tells faculty that a past course they can't find has likely been automatically archived and how to locate it.

Explains that Paw Ratings have been retired starting in the 2026/27 school year.

Shows students where to find their grades in Schoology, both per-course and across all courses.

Tells faculty who to contact with Schoology issues or requests after checking the FAQ.

Tells faculty how to fix a Schoology "course has expired" or "content doesn't exist" error caused by an expired login session.

Explains why embedded YouTube videos are increasingly failing to play or showing ads in Google Slides, EdPuzzle, and similar tools, and what faculty can do about it.